1. About us
The RUE DES BIJOUX Company, a micro-enterprise with a capital of 10,000 euros, whose head office is at
CERGY (95800) Passage des lauzes, registered in the CERGY trade and companies register under the
number 909 560 609 represented by Ms Kenza BENLHABIB (hereinafter the “Company”). The Company markets,
to its Customers via its Website, the following products: jewelry, accessories and jewelry cleaning products.
2. Preamble
The Company invites Users to carefully read these General Conditions of Sale and Use.
(hereinafter the “GTC/CGU”). Placing an Order implies acceptance of the T&Cs/GCUs. The
characteristics of the Products are indicated on the Website. It is up to the Customer to take this into account before
purchase. The photographs or graphics presented on the Website are not contractual.
The Customer acknowledges having read and accepted them by checking the box provided to do so.
before placing his order online.
The T & Cs / T & Cs frame the conditions under which the Company sells its Products to its Professional Customers
and Consumers via its Website.
They apply to all sales concluded by the Company and apply to any contradictory document,
in particular the general conditions of purchase of the Customer.
They are systematically communicated to the Customer who requests them.
In the event of a subsequent modification of the GTC / GTCU, the Customer is subject to the version in force at the time of his
Ordered.
3. Definitions
"Customer" means the Professional or the Consumer who has placed an Order for a Product sold on the Site.
Internet ;
"Order" means any order placed by the User registered on this Site;
"General Conditions of Sale and Use" or "GTC / GCU" designate these general conditions
online use and sale;
"Consumer" means the purchaser who is a natural person who does not act for professional needs and / or outside
professional ;
"Products" means material things that can be appropriated and that are offered for sale
on this Site;
"Professional" means the buyer, legal or natural person who acts within the framework of his activity.
professional ;
“Site” designates this Site, ie www.ruedesbijoux.fr;
“Company” means the EL MAKHFI ILIAS Company, more fully designated in Article I hereof; and
"User" means any person who makes use of the Site.
4. Registration
Registration on the Site is open to all legal or natural persons of legal age and enjoying their
full legal personality and capacity.
Use of the Site is conditional on the registration of a User. Registration is free.
To proceed with the registration, the User must fill in all the mandatory fields; otherwise, registration cannot
be completed.
The Users guarantee and declare on their honor that all the information communicated on the Site,
especially when registering, are accurate and compliant. They undertake to update their information
personal from the page dedicated to them and available in their account.
Any registered User has a username and password. These are strictly personal
and confidential and should under no circumstances be communicated to third parties under penalty of
deletion of the account of the offending registered User. Each registered User is personally
responsible for maintaining the confidentiality of their username and password. The Company will in no case
held responsible for the identity theft of a User. If a User suspects fraud at any
when, he must contact the Company as soon as possible, so that the latter can take the
necessary measures and regularize the situation.
Each User, whether a legal or natural person, can only hold an account on the Site.
In the event of non-compliance with the T & Cs / T & Cs, in particular the creation of several accounts for a single person or
again the provision of false information, the Company reserves the right to proceed to the deletion
temporary or permanent of all accounts created by the offending User.
The deletion of the account entails the definitive loss of all the advantages and services acquired on the Site.
However, any Order made and invoiced by the Site before the deletion of the account will be executed in
normal conditions.
In the event of deletion of an account by the Company for failure to fulfill the duties and obligations set out in the
CGV / CGU, it is formally forbidden for the offending User to re-register on the Site directly, by the
through another email address or through an intermediary without the express authorization of the Company.
5. Orders
Any Order can only be made when the User has registered on the Site. The User, when he is
logged into his account, can add Products to his virtual basket. He can then access the summary of
his virtual basket in order to confirm the Products he wishes to order and place his Order by pressing
on the “Order” button.
He must enter an address, a delivery method as well as a valid payment method in order to finalize the
Order and effectively form the sales contract between him and the Company. Finalization of the Order
implies acceptance of the prices of the Products sold, as well as the terms and delivery times indicated on the
Site.
Once the Order has been placed, the User will receive confirmation by email. This confirmation will make the
summary of the Order as well as relevant delivery information. The award of a
Order constitutes the conclusion of a distance sales contract between the Company and the Customer.
The Company may provide the Customer with price reductions, discounts and rebates depending on the number of
Products available on the Site ordered or depending on the regularity of the Orders, depending on the conditions
set by the Company.
6. Products and prices
The Products covered by the T & Cs are those which appear on the Site and which are sold and shipped
directly by the Company.
The Products are described on the corresponding page within the Site and mention is made of all their
essential characteristics. The sale takes place within the limits of the Company's available stocks. The latter
cannot be held responsible for out of stock or the inability to sell a Product whose stock is
non-existent.
When a registered User wishes to acquire a Product sold by the Company through the Site, the price indicated
on the Product page corresponds to the price in euros, all taxes included (TTC), excluding shipping costs and takes into account
reductions applicable and in effect on the day of the Order. The price indicated does not include delivery costs.
which will be detailed if necessary in the summary before placing the Order. If the total cost of the Products
cannot be calculated in advance, the Company will send the Customer a detailed estimate setting out the formula for calculating the
price.
Under no circumstances may a User require the application of reductions no longer in force on the day of the
Ordered.
7. Payment terms
Unless otherwise specified, all sales are paid in cash at the time of the contract.
Ordered.
Depending on the nature or amount of the Order, the Company remains free to require a deposit or the
payment of the full price when the Order is placed or when the invoice is received.
Payment can be made by:
Credit card via a secure connection
In the event of total or partial non-payment of the Products on the date agreed on the invoice, the Customer
Professional must pay the Company a late payment penalty, the rate of which is equal to the rate applied by the Bank.
Centrale Européenne for its refinancing operation increased by 10 percentage points.
The financing transaction selected is the most recent on the date of the Order for the Services.
In addition to late payment, any sum, including the deposit, not paid on its due date by the Customer
Professional will automatically produce the payment of a lump sum indemnity of 40 euros due for the costs of
recovery.
In the event of total or partial non-payment of the Products on the date agreed on the invoice, the Customer
Consumer must pay the Company a late payment penalty at a rate equal to the legal interest rate.
No compensation may be made by the Customer between penalties for delay in the provision of
Products ordered and sums owed by the Customer to the Company for the purchase of Products offered on the
Site.
The penalty due by the Customer, Professional or Consumer, is calculated on the amount including tax of the sum
remaining due, and runs from the due date of the price without any prior notice being
necessary.
8. Delivery
The Products are delivered exclusively to the following geographical areas:
Metropolitan France
The Company undertakes to provide all material and human efforts to ensure that the Products are delivered in the best possible
deadlines. These may vary depending on the geographic area of the Customer, the delivery method chosen or even
of the Product ordered.
If the 15-day delivery deadline is exceeded, except in cases of force majeure, the Customer may
request the termination of the contract by registered letter with acknowledgment of receipt, after having instructed
to the Company, under the same terms and conditions, to make delivery within a reasonable additional time, and if the
Company did not perform.
In this case, the Customer will be refunded within 30 days if a payment has already been made.
In the event that delivery is impossible, due to an error in the address indicated by the Customer, the Company
will contact the Customer as quickly as possible in order to obtain a new delivery address and any
Additional delivery costs will be borne by the Customer.
In addition, the Company cannot be held liable for reasons related to exceeding the deadlines for
delivery :
in periods of high demand, such as the holiday season,
for delays caused by reasons of force majeure, i.e. due to the occurrence of a
unforeseeable, irresistible event beyond his control,
for facts attributable exclusively to the carrier responsible for delivery.
Delivery is made, according to the Customer's choice and according to the prices indicated on the Site:
to the address indicated by the Customer when ordering by simple mail.
9. Complaint
For all Orders made on this Site, the Customer has a right of complaint of 20 days to
from the delivery of the Product. It is their responsibility to check the apparent condition of the Products upon delivery. AT
In the absence of reservations expressly made upon delivery, the Products are deemed to comply with the
Ordered.
To exercise this right of complaint, the Customer must send to the Company, at the address [email protected],
a declaration in which he expresses his reservations and complaints, together with the relevant supporting documents
(receipt slip countersigned by the carrier, photographs, etc.)
A complaint that does not comply with the conditions described above cannot be accepted.
The Company will repair, replace or reimburse the Product or its components as soon as possible and at
its costs, subject to the physical possibility of repairing the Product or its availability in stock.
10. Consumer's right of withdrawal
The Consumer has a right of withdrawal of 14 days from the placing of the Order, except
pour les produits mentionnés à l’article L.221-28 du Code de la consommation.
To exercise this right of withdrawal, the Consumer sends a declaration of withdrawal to address 43,
passage, des lauze (95800) Cergy.
The Products must be returned in their original packaging and in perfect condition within 20 days from
the notification of the withdrawal to the Company by the Consumer. The direct costs of return are payable
of the Consumer.
It will be reimbursed for all costs paid for placing the Order within 14 days of the
Acknowledgment by the Company of its declaration of withdrawal.
The refund will be made by the same means of payment as that used for the purchase.
11. Transfer of risk and ownership
The Company retains a right of ownership over the Products sold until full payment of the price by the Customer.
It can therefore repossess said Products in the event of non-payment. In this case, the deposits paid
will remain vested in the Company as compensation.
For Professional Customers, risk is transferred to the Customer as soon as the goods are handed over to the
carrier by the Company. For Consumer Customers, the transfer of risk takes place on delivery or during
the withdrawal of goods from the store when the Customer has chosen a delivery to the store.
12. Legal guarantees
The Products sold on the Site are guaranteed in accordance with the legal provisions of the Consumer Code.
and the Civil Code as reproduced below:
Article L.217-4 of the Consumer Code:
“The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.
It also responds to any lack of conformity resulting from the packaging, assembly instructions or
installation when this has been charged to it by the contract or has been carried out under its responsibility. ”
Article L.217-5 of the Consumer Code:
“The good is in accordance with the contract:
1 ° If it is suitable for the use usually expected of a similar good and, where applicable:
if it corresponds to the description given by the seller and has the qualities that the latter presented to
the buyer as a sample or model;
if it has the qualities that a buyer can legitimately expect given public statements
made by the seller, by the producer or by his representative, in particular in advertising or labeling
;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any use
special sought by the buyer, brought to the attention of the seller and which the latter has accepted ”
Article 1641 of the Civil Code:
"The seller is bound by the guarantee on account of the hidden defects of the item sold which make it unfit for
the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or
would have given a lower price, if he had known them. "
Any Product resold altered, modified or transformed is not covered by the warranty.
This is limited to the replacement or reimbursement of non-conforming Products or those affected by a defect. It
is excluded in the event of misuse or abnormal use of the Product as well as in the event that the Product
would not comply with the legislation of the country in which it is delivered.
The Customer must inform the Company of the existence of the defects within two years. The Company will have the
Products deemed defective to the extent possible. If the responsibility of the Company is retained, the guarantee
is limited to the amount excluding tax paid by the Consumer for the supply of the Products.
The replacement of the Products does not have the effect of extending the duration of the guarantee.
13. Amendments
The Company reserves the right to modify the Site, the GTC / GTCU as well as any delivery or other procedure.
component of the services provided by the Company through this Site.
When an Order is placed, the User is subject to the stipulations set out by the GTC / GTCU in
in force when the Order is placed.
14. Processing of personal data
Registration on the Site entails the processing of the Customer's personal data. If the Customer refuses
the processing of his data, he is asked to refrain from using the Site.
This processing of personal data is carried out in compliance with the General Protection Regulations.
of Data 2016/679 of April 27, 2016.
In addition, in accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time,
a right of interrogation, access, rectification, modification and opposition to all of its data
personal by writing, by post and providing proof of identity, to the following address:
[email protected].
These personal data are necessary for the processing of his Order and the establishment of his invoices.
where applicable, as well as improving the functionality of the Site.
15. Sharing of collected data
The Site may use third-party companies to carry out certain operations. By browsing the Site, the
Customer accepts that third-party companies can have access to his data to allow the proper functioning
of the site.
These third-party companies only have access to the data collected in the context of carrying out a specific task.
The Site remains responsible for processing this data.
In addition, the User may therefore be required to receive information or commercial offers from
of the Company or its partners.
The User may at any time oppose the receipt of these commercial offers, by writing to the address of the
Company indicated above, or by clicking on the link provided for this purpose in the e-mails received.
In addition, Customer information may be transmitted to third parties without their prior express consent.
in order to achieve the following goals:
respect the law
protect anyone from serious bodily harm or death
fight against fraud or attacks on the Company or its users
protect the Company's property rights.
16. Data protection
The Company ensures an appropriate level of security proportional to the risks incurred as well as their
probability, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016.
However, these measures do not in any way constitute a guarantee and do not commit the Company to an obligation to
result regarding data security.
17. Cookies
To allow its Users to benefit from optimal navigation on the Site and a better
operation of the various interfaces and applications, the Company may place a cookie on
the User's computer. This cookie makes it possible to store information relating to navigation on the Site, as well
than any data entered by Users (in particular searches, login, email, password).
The User expressly authorizes the Company to place a so-called “cookie” file on the user's hard drive.
The User has the option of blocking, modifying the retention period, or deleting this cookie via
the interface of his browser. If the systematic deactivation of cookies on the User's browser
prevents them from using certain services or features of the Site, this malfunction can in no way
constitute damage for the member who will not be able to claim any compensation for this fact.
18. Liability
The Company can in no way be held responsible for the unavailability, whether temporary or
permanent website and although it uses all its means to ensure the permanent
service, it may be interrupted at any time. In addition, the Company reserves the right, by a deed
voluntary, to make the Site unavailable in order to carry out any update, improvement or
maintenance.
As previously mentioned herein, the Company can in no way be held responsible for
delays in delivery for reasons beyond its control, beyond its control, unforeseeable and
irresistible or whose fault cannot be attributed to him.
19. Intellectual property
The brand, logo and graphic charter of this Site are trademarks registered with the INPI and the
intellectual works protected by copyright, the property of which rests exclusively with the Company. Any
distribution, exploitation, representation, reproduction, whether partial or complete, without the express authorization
of the Company will expose the offender to civil and criminal prosecution.
20. Jurisdiction clause
The law governing the T & Cs is French law. Any dispute that may arise between the Company and a User
during the execution of the present will be the object of an attempt of amicable resolution. Otherwise, disputes will be
brought to the attention of the competent courts of common law.
21. Acceptance of the T & Cs / T & Cs
The Customer or User expressly accepts the GTC / GTCU.
The Customer declares to be aware of it and waives the right to rely on any other document, in particular its
own general conditions of purchase.
The Consumer acknowledges having knowledge of the information and information provided for in the articles
L.111-1 to L.111-7 of the Consumer Code, and in particular:
the essential characteristics of the Product;
The price of the products ;
the date or the deadline on which the Company undertakes to provide the Service;
information relating to the identity of the Company (postal, telephone, electronic contact details);
information relating to legal and contractual guarantees and their implementation methods;
the possibility of resorting to conventional mediation in the event of a dispute;
information relating to the right of withdrawal (time limit, modalities of exercise).
